Description
Stay cool on the go with the Portable Arctic Neck Fan – a premium quality, hands-free cooling solution designed for ultimate comfort. This lightweight, wearable fan sits comfortably around your neck and features powerful dual fans with adjustable airflow. USB rechargeable, quiet, and stylish, it’s perfect for travel, workouts, office, or outdoor activities. Stay refreshed anytime, anywhere!
Shipping & Return
Effective Date: 24 March 2025
At SmashPK.com, we offer FREE SHIPPING across Pakistan and strive to provide high-quality products and a smooth shopping experience. If you receive a defective or incorrect item, we’re here to help!
1. Return Eligibility
You can request a return only if:
✔ You received a damaged, defective, or wrong product.
✔ You contact us within 48 hours of delivery.
✔ The product is unused, in its original packaging, and includes all accessories.
✔ You return the product within 3 days (by 12:00 PM on the 3rd day after receiving it).
⛔ We do NOT accept returns for:
❌ Change of mind or if you don’t like the product.
❌ Minor color or design variations due to lighting or screen display.
❌ Used or customer-damaged products.
2. How to Request a Return
To start a return, contact us within 48 hours of receiving your order:
Email: shop.smashpk@gmail.com
WhatsApp: +92 333 4280476
Provide the following details:
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Order number
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Clear pictures of the defective or wrong product
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Brief description of the issue
3. Return Process & Costs
✔ If your return is approved, you must send the product back within 3 days.
✔ You will need to pay half of the shipping cost for the return.
✔ The return will only be accepted for valid reasons (damaged, defective, or wrong product).
4. Refund & Replacement
If your return is approved, we will offer:
✔A replacement of the same product.
✔A refund after verification and approval.
Refunds are processed via bank transfer or mobile wallet within 7-10 business days after approval.
⛔ Important Notes:
✔ We do not offer cash refunds on COD orders.
✔ If the return is not made within 3 days, it will not be accepted.
For any questions, feel free to contact us!
Email: shop.smashpk@gmail.com
WhatsApp: +92 333 4280476
Thank you for shopping at SmashPK.com!
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